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Skip Navigation LinksExxeos / Measurement Systems
Measurement Basics: a SMART Guide to Measurement Success
This full day workshop presents the core knowledge needed to establish an effective measurement program that produces actionable metrics in a timely fashion. Unlike other measurement courses that focus solely on defining measures, this workshop provides a simple, rational framework for overall meaurement program success. Beginning with the essential structure of the three measurement strata, the facilitator leads the students through a simple measurement cycle guaranteed to get results for any organization.
The workshop continues with an exploration of the highly regarded Goal-Question-Metric (GQM) method for identifying key measures and shows how the well-known SMART (simple, measureable, actionable, Realistic, timely) can be applied to make any measure more robust. The workshop concludes with an investigation of the three principle classes of measures and the normalization principle. Packed with practical, hands-on activities and requiring no advanced mathematical skills, this workshop provides the skills and techniques necessary to tackle your measurement needs with confidence.
Format and Features
Feature Description
Duration 7 hours
Auditorium Size 20
Primary Format Workshop
Alternative Format Keynote
Take-Away Measurement Plan Template
Measurement Effectiveness Evaluator
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PEAK for Process Practitioners
This full-day workshop is designed to familiarize process developers, stakeholders, and process participants with the PEAK family of measures. Built around the robust PEAK measure, it guides process practitioners through the selection, development, and use of powerful, multi-dimensional PEAK metrics relevant to the students' process context.
This workshop introduces process owners to the essential tools for making effective use of the PEAK measurement environment. It provides special insights regarding scoring criteria, reporting PEAK results to process participants and management, and drawing actionable conclusions from PEAK results. Exercises focus on using the students' own process data, so at the end of the workshop students leave with fully developed, functional PEAK measures ready to be deployed throughout the organization.
Format and Features
Feature Description
Duration 7 Hours
Auditorium Size 20
Primary Format Workshop
Take-Away Enhanced PEAK Computer Tool with Environment Log
Quality Index Computer
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PEAK for Measurement Professionals
This three-day workshop provides measurement professionals with an in-depth, hands-on experience that addresses all of the key challenges that otherwise cause measurement programs to fail. The workshop introduces measurement professionals to the critical success factors that must be embraced by any effective measurement program.
Within the practical context of the PEAK measurement environment, students learn the fundamentals of an effective measurement cycle using examples from their own work environment. The workshop provides invaluable examples, simple templates, and practical checklists -- all based on successful implementations in real-world companies. It further provides guidance for taking PEAK to the next level through alternative implementations.
Learn, for example, how to use the PEAK measurement model to assess the fundamental quality of your product or service. The workshop concludes with an in-depth discussion of how to use PEAK to support other quality models such as Six Sigma or CMMI, thereby driving down the cost of quality, streamlining deployment, and supercharging implementation.
Format and Features
Feature Description
Duration 21 Hours
Auditorium Size 20
Primary Format Workshop
Take-Away Enhanced PEAK Computer Tool with Environment Log
Quality Index Computer
PEAK Configuration Checklist
  Register Now!
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