QPS 7.1-01 Control of Personnel

ISO 9001:2026 Competence & Training Procedure Specification

Updated for 2026 This procedure has been refreshed for the ISO 9001:2026 revision — updated terminology, clause alignment, and forms throughout.

  • Definition of the required competence for each role
  • Governs recruitment, transfer, and dismissal processes
  • Sets requirements for training, certification, and evaluation of competence-building measures
  • Preservation of evidence of competence
  • User-friendly format and professional layout — reviewed and approved by experienced auditors
QPS 7.1-01 Control of Personnel

Description

The key personnel competence requirements of ISO 9001:2026 are implemented in this documented procedure based on the best field experience. Our Templates were reviewed and approved by experienced ISO 9001 quality auditors.

The specification also analyzes the adequacy of human resources and defines improvement actions where gaps are identified.

Who Needs This Procedure

This procedure is for organizations implementing ISO 9001:2026 that need a documented approach to personnel competence — from defining what competence a role requires, through recruitment, transfer, and dismissal, to training, certification, and ongoing evaluation of whether competence-building measures are actually working.

The HR Manager role in this procedure feeds directly into QPS 9.3 Management Review, where Top Management reviews competence and HR adequacy data — customers who buy this procedure often need that one too.

Included in the Package

Quality Procedure Specification

15 pages MS Word document covering determination of required competence, recruitment, training, certification, and preservation of evidence of competence for personnel. Includes:

  • QSF 7.1-01-01 Annual Training Plan
  • QSF 7.1-01-02 Training Efficiency Evaluation Sheet
  • QSF 7.1-01-03 Talent Search Form
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Type of delivery: Instant download

$34.00

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FAQ

What forms are included?
Three: Annual Training Plan (QSF 7.1-01-01), Training Efficiency Evaluation Sheet (QSF 7.1-01-02), and Talent Search Form (QSF 7.1-01-03).
Does this cover hiring and dismissal, or just training?
Both — the procedure covers the full personnel lifecycle: determining required competence, recruitment, transfer and dismissal, training, certification, and periodic review of whether HR measures are working.
Can I customize it?
Yes — it's delivered as an editable MS Word document, same as every other QPS on the site.

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