Sustainable Development through Quality Management

Online Training Course — Updated!

ISO 9001 is the most successful standard in history with more than 1 million registrations issued worldwide. This course explains the reasons for its success and provides the key principles and elements of an effective management system.

Sustainable Development through Quality Management

Course Description

ISO 9001 is the most successful standard in history with more than 1 million registrations issued worldwide. This course explains the reasons for its success and provides the key principles and elements of an effective management system. It also explains a new quality management approach that is focused on management for sustainability in order to aid organizations to develop their performance over the long term. We issue Certificates that are accepted by IRCA and RABQSA as evidence of continual professional development.

$225.00

Buy now!

Course Outline

1. Long-term Objectives Ahead: 1.1 Individuals - the Marshmallow test; 1.2 Approaches for Organizations; 1.3 Benefits: Individuals and Organizations; 1.4 Focus on Intangible Assets; Mini Quiz.

2. Sustainability Evaluation and Reporting: 2.1 Overview of Sustainability Evaluation; 2.2 Sustainability Evaluation Criteria; 2.3 Overview of Sustainability Reporting; 2.4 Global Reporting Initiative (GRI or G3); Mini Quiz; Case Study.

3. Fundamentals of Sustainable Development in the Standard Management Systems of the Organization: 3.1 Overview of Management Systems (General approaches, Leadership, Actions to address risks and opportunities, Control of resources, Organizational knowledge, Competence, Awareness, Control of documented information); 3.2 Seven Universal Practice Areas; 3.3 Leveraging Auditing Capabilities.

ISO 9004:2009 Implementation Steps. References. Further Reading.

Learning Objectives

After completing this course, participants will be able to:

  • Apply guidelines of ISO 9000 family of standards to increase operational efficiency
  • Use the framework to grow business through product and process innovation
  • Identify multiple business-related factors that constitute a quality management system
  • Evaluate an organization's ability to achieve sustainability in an ever-changing environment
  • Manage the movement of the organization toward sustainability

Who Should Attend

  • Process owners
  • Consultants
  • Auditors at all levels
  • Anyone working with/for companies with quality management systems and business sustainability objectives

More Information

  • Course Length: 8.5 hours
  • 0.85 CEU credits
  • PDF Certificate accepted by IRCA and RABQSA as evidence of continual professional development
  • 60 days to complete this course
  • Prerequisites: none

Instructor

Natalia Brattan (nee Scriabina)

Natalia Brattan has a background in training, consulting and auditing. Natalia authored and co-authored a number of publications on quality management, innovation management, social responsibility, business sustainability, and related topics. Natalia is a member of ASQ and an ISO 9001 QMS Lead Auditor certified by RABQSA and IRCA. She has gained hands-on experience as an external auditor with NSF-ISR Inc. and as an internal auditor with BlackBerry Inc. She has earned a Masters degree in Engineering Sciences from the National Technical University of Ukraine (NTUU 'KPI') and is working on her PhD in the field of Business Sustainability Studies at the University of Waterloo.

Online Resources

View all courses