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7.1-04 Control of Organizational Knowledge

ISO 9001:2015 Management System Procedure
qsp71-organizational-knowledge Procedure describes the organization activity to implement the new requirements of ISO 9001:2015 of using the knowledge as a resource for the QMS processes.
QSP regulates the implementation of the ‘Control of organizational knowledge’ process, which aims at transforming the internally and externally sourced information flows into the Organization’s knowledge bank. The process involves four stages:
  • definition of the necessary knowledge;
  • creation of the organization knowledge bank;
  • maintaining and providing access to knowledge;
  • QMS processes improvement through acquired knowledge.
  • Forms included:
    • QSF 7.1-04-01 Organization's knowledge bank structure.

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