ISO 9001:2015 Quality System Procedure - Control of non-conformances in provision of services
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The documented procedure regulates the execution of ‘Control of non-conformances in provision of services’ process in relation to the QMS of Organizations that specialize in the provision of services.d>
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The Procedure describes the implementation of ISO 9001:2015 requirements, which often cause issues when applied to the services: |
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- ensuring the identification of non-conformances,
- conducting correction,
including the possibility of suspension of the service provision,
- communicating the non-conformance to the customer,
- follow-up, including the analysis.
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- NonNon-conformance protocol form is included
- Based on the rong>practical experience
- User-friendly format and professional layout - reviewed and approved by experienced ISO 9001 quality auditors.
- Editable MS Word
- 11 pages
- Type of delivery:
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