QPS 10.2-01 Corrective Action

ISO 9001:2026 Quality Procedure Specification

Updated for 2026 This procedure has been refreshed for the ISO 9001:2026 revision — content aligned to the new edition, and the CAR Form and CAR List are now delivered as live, editable tables (Annex 1 and Annex 2) with a native editable process-model diagram, instead of static images.

  • Covers the full cycle: CAR initiation, correction, root cause analysis, corrective action, and effectiveness verification
  • Includes an editable CAR Form (Annex 1) and CAR List (Annex 2), built directly into the document as live tables
  • Covers both product nonconformities (rejects, damaged goods) and process nonconformities (missed sign-offs, unrecorded training)
  • Corresponds to the requirements of ISO 9001:2026 clause 10.2
  • User-friendly format and professional layout — reviewed and approved by experienced ISO 9001 quality auditors

Description

Procedure for initiating, assigning, implementing, and recording corrective actions under ISO 9001:2026 — covering nonconformity identification, root cause analysis, corrective action implementation, and effectiveness verification per clause 10.2. Includes an editable CAR Form and CAR List, built directly into the document as live tables.

CARs can be initiated from the Internal Audit process or by any employee for any product or process nonconformity. Risk actualization for the modified process follows QPS 6.1-01 Actions to Address Risks.

Who Needs This Procedure

This procedure is for organizations implementing ISO 9001:2026 that need a documented approach to handling nonconformities — from initiating a Corrective Action Request through root cause analysis, corrective action implementation, and effectiveness verification. Covers both product nonconformities (rejects, damaged goods) and process nonconformities (missed sign-offs, unrecorded training, skipped management reviews).

Included in the Package

Quality Procedure Specification

9-page MS Word document covering CAR initiation, correction, root cause analysis, corrective action implementation, and effectiveness verification — plus the criteria and risks of the Corrective Action process. Includes:

  • Annex 1 / QSF 10.2-01-01 CAR Form — for initiating and working a single corrective action
  • Annex 2 / QSF 10.2-01-02 CAR List — for tracking all open and closed CARs in one log
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Type of delivery: Instant download

$19.00

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FAQ

What's new in the ISO 9001:2026 version of this procedure?
The procedure is aligned to ISO 9001:2026, and the CAR Form and CAR List are now live, editable tables built into the document rather than static images — easier to customize and fill in directly in Word.
What's included in the package?
The procedure document plus two forms: a CAR Form (QSF 10.2-01-01) for initiating and working a single corrective action, and a CAR List (QSF 10.2-01-02) for tracking all open and closed CARs in one log.
Can I customize it?
Yes — delivered as an editable MS Word document.

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