QPS 8.7-02 — Control of Nonconformities in Provision of Services ISO 9001:2015 — Still Usable

ISO 9001:2015 Quality Procedure Specification

Procedure specifically for controlling nonconformities in the provision of services. Covers service failures, complaints handling, corrective actions, and customer communication. References ISO 9001:2015 clause 8.7.

Use this product with your ISO 9001:2015 QMS while you plan your transition to the 2026 edition. Review and update it before using it for ISO 9001:2026.

QPS 8.7-02 Control of Nonconformities in Services

Features

Service nonconformance form for documenting service failures
Customer complaint log for tracking and resolving complaints
Disposition workflow — correction, re-performance, customer communication
Based on ISO 9001:2015 clause 8.7
Reviewed and approved by experienced ISO 9001 quality auditors

Included in the Package

QPS 8.7-02 Control of Nonconformities in Services

MS Word procedure document with service nonconformance form, customer complaint log, and disposition workflow.

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$24.00

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Benefits

Tailored specifically for service organizations — complements the general nonconforming outputs procedure
Provides structured complaint handling process to protect customer relationships
Supports compliance with ISO 9001:2015 clause 8.7 for service providers
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QPS 8.7-02 — Control of Nonconformities in Provision of Services ISO 9001:2015 — Still Usable

Features

Included in the Package

QPS 8.7-02 Control of Nonconformities in Services

Benefits

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