Online Training Course
Participating in The Journalist Secrets training will provide you with objective and professional direction that will increase your performance as an auditor.
Participating in The Journalist Secrets training will provide you with objective and professional direction that will increase your performance as an auditor. The Program consists of a series of lessons, interactive exercises, and quizzes. We issue Certificates that are accepted by IRCA and RABQSA as evidence of continual professional development.
To survive and thrive in today's world, it is not just what you know. Of course, auditors need to be extremely competent, but they also must possess excellent 'soft' skills – be memorable, impressive, credible, genuine, trusted and liked. Auditors need to know how to break down barriers and establish common ground among diverse sets of people.
$235.00
Buy now!Specific skills you will take away:
Consultants and Auditors at all levels who wish to enhance their communications in audit-specific contexts.
1. First Impression — You can never get a second chance to make the first impression. Customers don't always pay attention to what auditors say, but tend to form their responses based on first impressions.
2. Building Rapport — Talk about the informal part of the auditing process. Read verbal and non-verbal signals to understand what topics should be avoided and what can develop strong common ground with the interviewee.
3. Listening — Journalists say that 'an interviewer is a person who listens for a living'. Techniques to enhance your listening and observational skills.
4. Questioning — How do you use your 15 percent of the time during an interview in the most effective way? Words need to be picked over, weighed, combed through, and only used deliberately.
5. Flow of Interview — Learn and practice techniques that help find the right balance between following the agenda and following the flow of conversations.