Publications

  • Scriabina, Natalia, and Sergiy Fomichov. Six Ways To Benefit From Customer Complaints, Quality Progress, Vol. 38, No. 9, September 2005: 49–54
  • Fomichov, Sergiy, Natalia Scriabina, and Olga Urazlina. Lean Approach and Value Stream Management. Methods of Quality Management. Standards and Quality Press, Moscow, No. 7, 2004: 15–21
  • Fomichov, Sergiy, Natalia Scriabina, and Olga Urazlina. Star Alliance of Lean and Six Sigma. Methods of Quality Management. Standards and Quality Press, Moscow, No. 6, 2004: 16–20
  • Fomichov, Sergiy, Natalia Scriabina, and Olga Urazlina. Customers are not interested in the Sigma or today's priorities of consulting businesses in North America. Quality World of Ukraine, No. 1, 2004: 16–20
  • Scriabina, Natalia. Customer-driven development of product and services. ASQ's Business Excellence and Customer Satisfaction Conference papers. Milwaukee: ASQ Quality Press, 2003
  • Scriabina, Natalia. Introduction to new ISO 19011: guidelines for quality and/or environmental management systems auditing. All about quality, Moscow, No. 19, 2002: 3–18
  • Fomichov, Sergiy, and Natalia Scriabina. ISO 9001:2000 processes: identification, description and improvement. All about quality, Moscow, No. 10, 2002: 23–40
  • Scriabina, Natalia. Management systems as per requirements of international standards. Personal, Kiev, No. 2, 2000: 38–42
  • Scriabina, Natalia. Modern systems of enterprise management. Companion, Kiev, No. 40, 2000: 58–61
  • Fomichov, Sergiy, Alla Starostina, and Natalia Scriabina. Quality Management Basics, Handbook for college students. Kiev, Interregional Academy of Personnel Management, 2000. 125 p.
  • Scriabina, Natalia. Quality management systems in Ukrainian business. Personal, Kiev, No. 6, 1999: 56–62
  • Fomichov, Sergiy, and Natalia Scriabina. Quality Management Basics. Kiev, Interregional Academy of Personnel Management: training program and curriculum, 1999. 28 p.
  • Scriabina, Natalia. Quality management best practices of Ukrainian blue-chip companies. White Paper, Conference of Marketing Association of Ukraine, Kiev. 1999: 77–86
  • Fomichov, Sergiy, Alla Starostina, and Natalia Scriabina. Marketing of Quality Management Services. Marketing in Ukraine, Kiev, No. 2, 1998: 6–8