QSP 7.1-04 — Control of Organizational Knowledge

ISO 9001:2015 Quality System Procedure

Procedure for managing organizational knowledge — capturing, maintaining, and making available the knowledge needed for QMS operation. Addresses the new requirement introduced in ISO 9001:2015 clause 7.1.6, including knowledge loss risk management.

QSP 7.1-04 Control of Organizational Knowledge

Features

Knowledge register template for documenting organizational knowledge assets
Knowledge transfer process for succession and onboarding
Lessons learned approach for capturing knowledge from projects and processes
Linkage to personnel competence management (clause 7.2)
Based on ISO 9001:2015 clause 7.1.6 — a new requirement in the 2015 revision
Reviewed and approved by experienced ISO 9001 quality auditors

Included in the Package

QSP 7.1-04 Control of Organizational Knowledge

MS Word procedure document with knowledge register, transfer process, and lessons learned templates.

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Benefits

Addresses a new ISO 9001:2015 requirement that many organizations overlook
Protects the organization from knowledge loss due to personnel turnover
Provides practical tools for knowledge capture and transfer
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QSP 7.1-04 — Control of Organizational Knowledge

Features

Included in the Package

QSP 7.1-04 Control of Organizational Knowledge

Benefits

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