Expert articles and interviews on quality, safety, energy, and sustainability management
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Seven key ISO 9001:2015 features: risk, context, interested parties, and more.
Why sustainability auditing and accounting may be the missing piece in global progress.
A look at the growing landscape of sustainability indices and related ISO standards.
Four simple rules for writing an effective, jargon-free Quality Manual.
Communication gaps between project managers and quality pros, with a story from Asia.
Why QA should coach, not police — and what that shift means for lasting improvement.
Moving house as a lens on project management initiation, planning, and execution.
Why concise, badge-sized quality documents beat dusty procedure folders.
Three perspectives on easing friction between project managers and quality pros.
How Persona Based Testing puts testers in the customer's frame of mind.
Official UN commitments vs. the parallel meetings that may have delivered more.
Why successful Lean transformation means continuously relaunching change.
Remote auditing, risk-based auditing, and confidentiality — per ISO 19011:2011.
Interview with ISO TC 242 Chair Edwin Pinero on the creation of ISO 50001.
Shared Value, carbon reporting, and the Global Compact LEAD: themes from Davos 2011.
ISO 31000:2009's seven innovations in enterprise risk management, with Dr. John Shortreed.
Interview with ISO TC 176 Chair Dr. Gary Cort on the future of ISO 9001.
How ISO 10244:2010 tackles process baselining and electronic document management.