Anna Banin
4451 146th Ave SE, Bellevue, WA, 98006
(747) 226-4628
anna.banin@gmail.com

Quality Assurance/Analyst

Profile

• 16+ years of experience in data and processes analysis, training, documentation and testing
• 7+ years of quality system management systems support
• Clear understanding of software development process, practices, methodologies and design patterns
• Goal oriented, strong interpersonal and communication skills, ability to multitask
• Strong ability to prioritize and deliver on time

Technical Summary

• Platforms: Microsoft development platform
• Languages/ Databases: C#, CSS, XML/XSLT, UML, MS SQL
• Development Tools: VS 2015/2012, MS SQL Server Management Studio, MS Office/VBA
• Supporting Tools: Remedy, Enterprise Architect, MS Visio, MS Office

Work History

Education

B.Sc. in Computer Science
National Technical University of Ukraine 'KPI', Kyiv, Ukraine, 1996

Courses and Certification

References

Available upon request

Professional Experience

Owner, Training and Marketing

Centauri Business Group Inc.: Management System Professionals Support
04/09/2007 - present

Duties:
- Responsible for customer relations and global marketing.
- Ensure constant focus on delivering exceptional user experience and customer-driven development of product and services.
- Monitoring and control of the marketing budget
- Actively manage content of the corporate website
- Manage and work hands-on with a Marketing Associate to execute the design, production, and on-time fulfillment of communications materials
- Brand development, web site traffic growth, web site UI and advertising revenue.

Project: CBG Website
Corporate website and course catalog
Software and Technologies used: Visual Studio 2008/2010/2012/2015, C#, ASP.NET 2.0-4.5, HTML, CSS, XML
Responsibilities:
- Domain name registration, hosting set up, email set up and ongoing administration
- Website design and content creation, maintenance, and updates
- Social media setup and integration.

Project: CBG Online Learning Platform
Software and Technologies used: Visual Studio 2010/2012/2015, C#, ASP.NET 3.5, CVS, Ajax, XML, HTML, CSS, MS Office 2010, i-Spring, WebEx
Responsibilities:
- Platform architecture design
- Component development and integration
- Solution testing and customer support
- Interaction with content providers, content design assistance.

Project: ISO 9001:2015 Documents and Templates
*A collection of documents, templates and training solutions fully compliant with ISO 9001:2015
Software and Technologies used: CBG online learning platform, Microsoft Office 2013
Responsibilities:
- Participated in review of the existing ISO 9001:2008 quality system manual and procedures and their update to the 2015 version
- Created templates for the Manual and procedures in MS word/MS Excel
- Created training materials (presentations, unit tests) for the ISO 9001:2015 QMS Transition Workshop
- Coordinated the work of subcontractors to create ISO 9001:2015 Methodical materials
- Started the ISO 9001:2015 QMS in Questions and Answers knowledge base
- Marketing and social media
- Analytics and reports

Analyst / QA, Contractor, Remote

StratIT: Software Development and System Integration; Montreal, Canada
1/11/2007-Present

Duties:
- Working with business owners to gather and analyze business data and processes;
- Creating structured technical documentation for the in-house software systems;
- Working with developers to assure that system enhancements implemented correspond to the requirements;
- Developing comprehensive test plans;
- Black box and functional testing;
- Technical customer support
Software and Technologies used: C#, ASP.NET, SQL Server 2008/2005, XML, MS Visual Studio 2012/2010, integration with PeopleSoft.

Client: SpaceX
Space Exploration Technologies Corporation is an American aerospace manufacturer and space transport services company
Dates: 01/01/2013-Present
Projects: Various in-house business applications
including warehouse and part maintenance, document (financial and HR) workflow reporting systems, restaurant, internal training monitoring systems.
Responsibilities:
- Based on business requests created Functional Requirements documents for existing subsystem enhancements;
- Designed UI mock-ups in Visual Studio;
- Prepared test plans for new releases;
- Tested the Systems, analyzed and followed up on the Users feedback;
- Set up test data for user testing;
- Provided technical customer support.
- Prepared and analyzed application performance reports

Client: Broadcom Corporation
A global leader and innovator in semiconductor solutions for wired and wireless communications.
Dates: 11/1/2007-4/30/2014
Project: ERP work-flow system
Document (including financial) workflow and reporting system
Responsibilities:
- Developed Business Requirements for the subsystems
- Based on business requests created Functional Requirements documents for existing subsystem enhancements;
- Designed UI mock-ups in Visual Studio;
- Designed database structure diagrams in Enterprise Architect;
- Designed state diagrams in Enterprise Architect and MS Visio;
- Prepared test plans for quarterly releases;
- Tested the System, analyzed and followed up on the Users feedback;
- Set up test data for user testing;
- Provided technical customer support.
Project: Client Support Portal
In-house developed CRM system, document library and knowledge base
Responsibilities:
- Produced technical design documents for CSP subsystems;
- Prepared test plans for new releases;
- Tested the System and followed up on the user feedback.
Project: Legal workflow system
In-house patent management system
Responsibilities:
- Prepared test plans based on Business Requirements for new releases;
- Tested the System and followed up on the user feedback;
- Updated the database as per Business Owner's request.

Volunteering

Volunteer Webmaster

Greater Seattle Cares: a faith-based, non-discriminatory non-profit organization that provides a vehicle for local communities to connect with homeless encampments in Western Washington for the provision of the residents' daily needs and to facilitate their transition to independent living.
11/01/2015 - present

Project: Greater Seattle Care web resources
Platform WordPress
Responsibilities:
- Website updates
- Blog updates and comment moderation
- Analytics setup and monitoring, SEO support
- Google account setup and maintenance
- Document storage setup
- Social media marketing (Facebook, G+)
- Email marketing (MailChimp)

Volunteer Webmaster

Scout Troop 626, Bellevue, WA
01/01/2010-9/01/2015

Project: Troop 626 Web resources
Platform IIS 6.0, ASP.NET 3.5-4.5
Responsibilities:
- Website design, implementation, and ongoing support
- Hosting setup and maintenance
- Facebook account setup and maintenance
- Google drive integration
- Junior Webmaster training